Ask the Advisor
Q&A with Lisa Goldberg
Q I have all of my marketing in place, but I’m getting calls from potential patients who are on care plans that I’m not currently a provider of. I would like to get credentialed with care plans, but I’ve heard that it can be costly: from $6,000-$8,000.
A Like any product or service, you can expect to spend money, and there are some companies out there charging anywhere from $6,000 to $8,000 and above. We have found a company that is inexpensive, by the name of Practice Services and Solutions, but they still provide you with a quality service. For example, they can get a chiropractor credentialed on ALL care plans for $3,000. If there are some care plans that you may not be eligible for, the company will then refund some of your money.
Always remember to shop around and ask for references! Do not sign up with the first company that you meet with; that goes for any product and service out there. There is always somebody cheaper that will provide you with quality products and services.
Q Are there any quick ways to increase my revenue with products that are reimbursable?
A There are so many products that are either inexpensive or do not require any money up front. A great product to bring into your office is a lumbar back support. Especially for those chiropractors that are medically integrated, you must find a lumbar back support that is FDA and Medicare approved. There are new Medicare regulations on billing and there are new parameters for what Medicare is covering with regard to lumbar back supports. For example, you might find a back support for $45 instead of $125, which would make the reimbursement seem higher; however, if Medicare does not cover this and asks for the money back, that $45 belt can turn out to be more than you bargained for.
Patient comfort level is also a factor. Finding a support that is flexible as well as sturdy is important, as most patients do not want to feel as though they are in a body cast for the duration of their treatment.
Dr. Lisa Goldberg is the executive director of Physicians Choice Concierge (PCC), a company specializing in revenue enhancement. If you have a question about a mentioned product or service or if you would like Lisa to answer your question in an upcoming issue, email
or call 1-888-369-2224 for a personal consultation.